This 12-month programme aims to upskill current and aspiring Student Services Managers, with taught content, interactive workshops and activities, 1:1 mentoring support, and the delivery of an individual research project as part of the programme.

Sessions planned for the cohort include:

• History of further education;
• Strategic thinking and influencing;
• People management and difficult conversations;
• Governance and reporting;
• Reviewing financial processes and financial literacy;
• Quality assurance and measuring impact;
• Personal and professional leadership reflection and development.