This 15-month programme aims to upskill current and aspiring Student Services Managers, with taught content, interactive workshops and activities, 1:1 mentoring support, and the delivery of an individual research project as part of the programme.

Sessions planned for the cohort include:

• History of further education
• Strategic thinking and influencing
• People management and difficult conversations
• Governance and reporting
• Reviewing financial processes and financial literacy
• Quality assurance and measuring impact
• Personal and professional leadership reflection and development